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1. Order Cancellation by Customers

You may request to cancel your order under the following conditions:

• Orders can be cancelled within [24HOURS] of placing the order

• Cancellation is only possible before the order has been processed or shipped

To request a cancellation, please contact us at:
Email: [Insert Email]
Include your order number and reason for cancellation.

2. Orders That Cannot Be Cancelled

Cancellation requests will not be accepted if:

• The order has already been shipped

• The product is marked as non-cancellable or final sale

• The item is customized, personalized, or made-to-order

3. Refunds for Cancelled Orders

• If your cancellation request is approved, a full refund will be processed

• Refunds will be issued to the original payment method

• Please allow [7 working days] for the refund to reflect, depending on your payment provider

4. Cancellation by upnoa.shop

We reserve the right to cancel orders at our discretion in cases such as:

• Product unavailability

• Errors in pricing or product information

• Suspected fraudulent activity

• Payment issues or failed transactions

If we cancel your order:

• You will be notified promptly

• A full refund will be issued

5. Late Cancellation Requests

If your order has already been shipped, it cannot be cancelled. However, you may be eligible for a return or refund under our Return & Refund Policy.

6. Contact Us

For cancellation requests or questions, please contact:
Email: solutionuprise@gmail.com
Business Hours: 9AM - 9PM